place your order before december 13th  to get it in time for the holidays click here for more info

Contact Us

Before contacting Customer Service, please review our FAQ page here. 

If you wish to contact Customer Service, please email us directly at and leave your phone number in the email. We will contact you within normal business hours, which are Monday-Friday 8:30 am- 4:30 pm  (PST). We are closed Saturday and Sunday. Our customer service phone number is (424) 266-0270.

As a friendly reminder this contact is for order or payment-related requests. For product defects, paint problems, missing parts or other product-related inquiries please check the label on your product and contact the manufacturer's customer service directly.


For Good Smile Company products please contact or  

For Good Smile Connect products please contact